These Terms of Use govern your access to and use of the Lumehaus website. By using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.
1. About This Website
This website is owned and operated by Lumehaus, a Hong Kong-based design studio providing UI/UX design, web development and support, graphic design, brand identity and application, and search optimization services.
The content on this website is provided for general information only. It does not create a client relationship, professional engagement, or binding agreement unless confirmed separately in writing.
2. Use of This Website
You agree to use this website lawfully and responsibly.
You must not:
- Use the website for unlawful, harmful, or fraudulent purposes
- Interfere with the security, operation, or availability of the website
- Attempt to gain unauthorised access to any part of the website or related systems
- Copy, scrape, reproduce, or misuse website content without permission
- Upload or transmit harmful code, viruses, malware, or disruptive material
- Misrepresent your identity or submit false information
We reserve the right to restrict or terminate access to the website if we believe these Terms of Use have been breached.
3. Intellectual Property
All content on this website, including text, visuals, graphics, logos, layouts, design elements, images, case studies, and other materials, is owned by or licensed to Lumehaus unless stated otherwise.
You may view and use the website for personal or internal business reference only. You must not copy, reproduce, distribute, modify, publish, sell, or exploit any website content without prior written permission from Lumehaus.
4. Portfolio and Case Studies
Any work, case studies, visuals, or project descriptions shown on this website are provided to demonstrate Lumehaus' creative and professional capabilities.
Unless otherwise stated, all portfolio materials remain the property of Lumehaus, its clients, or the relevant rights holders. You may not reuse, copy, or reproduce portfolio content without permission.
5. Enquiries and Project Requests
Submitting an enquiry through this website does not guarantee availability, acceptance of a project, or the formation of a client relationship.
Any project, service, fee, timeline, deliverable, or scope of work will be confirmed separately through a written proposal, agreement, statement of work, or other written confirmation.
6. Service Information
We aim to keep service information accurate and up to date, but we do not guarantee that all information on this website is complete, current, or free from errors.
We may update, change, remove, or refine our services, pricing, availability, and website content at any time without notice.
7. No Guarantees
While Lumehaus works with care and professional standards, we do not guarantee specific commercial outcomes, rankings, traffic, revenue, conversions, AI search visibility, or business results unless expressly agreed in writing.
Results may vary depending on factors outside our control, including market conditions, client implementation, third-party platforms, search engine updates, user behaviour, competition, and technical limitations.
8. Third-Party Links and Tools
This website may contain links to third-party websites, platforms, tools, or resources. These are provided for convenience only.
Lumehaus is not responsible for the content, accuracy, availability, privacy practices, or security of third-party websites or services. Accessing third-party links is at your own risk.
9. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted, error-free, or secure access.
We may suspend, update, maintain, or modify the website at any time without notice.
10. Limitation of Liability
To the fullest extent permitted by law, Lumehaus will not be liable for any loss, damage, cost, or expense arising from your use of this website, reliance on its content, inability to access the website, or use of third-party links.
This includes indirect, incidental, consequential, special, or business-related losses, including loss of profits, revenue, data, goodwill, or opportunity.
11. Indemnity
You agree to indemnify and hold harmless Lumehaus from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, breach of these Terms of Use, or violation of any applicable law or third-party rights.
12. Privacy
Your use of this website may involve the collection and handling of personal data. Please refer to our Privacy Policy for information on how we collect, use, store, and protect personal data.
13. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Your continued use of the website after changes are posted means you accept the updated Terms of Use.
14. Governing Law
These Terms of Use are governed by the laws of Hong Kong.
Any disputes arising from or relating to these Terms of Use or your use of this website shall be subject to the jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.
15. Contact Us
If you have any questions about these Terms of Use, please contact us at:
Lumehaus
Email: create@lumehaus.design
Location: Hong Kong